Shipping Policy
Qute_gbf Shipping Policy
Last Updated: [2/17/2026]
Thank you for shopping at Qute_gbf. This Shipping Policy explains how we process, ship, and deliver your orders. By placing an order with us, you agree to the terms outlined in this policy.
Please read this policy carefully alongside our Terms and Conditions and Return Policy
1. Order Processing Time
Order Type Processing Time
In-Stock Items [1-3] business days
Pre-Order / Backorder Items As stated on the product page
Custom / Personalized Items [5-15] business days
Important Notes:
- Processing time refers to the time it takes to prepare your order for shipment after payment confirmation.
- Processing time does not include shipping time.
- Business days are Monday through Friday, excluding public holidays.
- Orders placed after [e.g., 2:00 PM EST] may be processed the next business day.
2. Order Cut-Off Times
Day Cut-Off Time
Monday - Friday [e.g., 2:00 PM EST]
Saturday - Sunday Orders processed next business day
Public Holidays Orders processed next business day
3. Shipping Methods and Delivery Times
We offer the following shipping options:
Domestic Shipping (within (USA)
Shipping Method Estimated Delivery Time Cost
Standard Shipping [3-5] business days Calculated at checkout
Expedited Shipping [2-3] business days Calculated at checkout
Express Shipping [1-2] business days Calculated at checkout
International Shipping
Shipping Method Estimated Delivery Time Cost
Standard International [7-14] business days Calculated at checkout
Express International [5-10] business days Calculated at checkout
Important Notes:
- Delivery times are estimates only and are not guaranteed.
- International deliveries may experience delays due to customs processing.
- We are not responsible for delays caused by carriers, weather, customs, or other circumstances beyond our control.
4. Shipping Costs
Shipping costs are calculated based on:
- Destination: Where your order is being shipped.
- Weight: The total weight of your package.
- Dimensions: The size of your package.
- Shipping Method: The speed and service you select.
Shipping charges will be displayed at checkout before you complete your purchase.
5. Order Tracking
- Once your order ships, you will receive:
- A shipping confirmation email with tracking information.
- A link to track your package with the carrier.
To track your order:
1. Check your email for the shipping confirmation.
2. Click the tracking link provided.
3. Alternatively, visit the carrier's website and enter your tracking number.
Please allow [24-48] hours for tracking information to update after shipment.
6. Shipping Restrictions
6.1 PO Boxes and APO/FPO Addresses
We [do/do not] ship to PO Boxes and APO/FPO addresses. Please check at checkout for availability.
6.2 Countries We Ship To
We currently ship to:
( All 50 states within the United State. We also offer International shipping to most countries worldwide.)
If your country is not listed, please contact us at qute.girlsbestfriend@gmail.com to inquire about shipping options.
Please note:
International orders may be subject to custom duties and import taxes upon arrival, which are the responsibility of the customer."
6.3 Restricted Items
Some products may have shipping restrictions due to size, weight, or local regulations. Any restrictions will be noted on the product page.
7. Customs, Duties, and Taxes
7.1 International Orders
For orders shipping outside [USA]:
Charge Type Responsibility
Import Duties Customer
Customs Fees Customer
Local Taxes/VAT Customer
Brokerage Fees Customer
Important:
- We are not responsible for any customs fees, duties, or taxes imposed by your country.
- These charges are determined by your local customs authority and are your sole responsibility.
- Customs policies vary widely by country. Please contact your local customs office for more information.
7.2 Refused Shipments
If you refuse a shipment due to customs fees or other reasons:
- You are responsible for the original shipping costs.
- Any return shipping costs will be deducted from your refund.
- Restocking fees may apply (see our Return Policy).***
8. Missing, Lost, or Damaged Packages
8.1 Lost Packages
If your tracking shows "delivered" but you have not received your package:
1. Check with neighbors or household members.
2. Check around your delivery location.
3. Contact the carrier directly with your tracking number.
4. Contact us at qute.girlsbestfriend@gmail.com and we will assist.
If a package is confirmed lost by the carrier:
- We will file a claim with the carrier.
- We will work with you to issue a replacement or refund as appropriate.
8.2 Damaged Packages
If your package arrives damaged:
1. Take photos of the outer packaging and damaged items.
2. Contact us within 48 hours of delivery at qute.girlsbestfriend@gmail.com.
3. Include your order number and photos.
We will arrange for a replacement or refund according to our Return Policy.
8.3 Incorrect Address
If you provided an incorrect shipping address:
- Contact us immediately at qute.girlsbestfriend@gmail.com.
- We will attempt to correct the address before shipment.
- If the package has already shipped, you are responsible for any redirect fees or return shipping costs.
9. Pre-Orders and Backorders
9.1 Pre-Orders
When you place a pre-order:
- Your payment is processed at the time of order.
- Your item will ship once it becomes available.
- Estimated release/ship dates are provided on the product page and are estimates only.
9.2 Backorders
For backordered items:
- · You will be notified of the expected restock date.
- Your order will ship as soon as inventory is available.
- If an item becomes unavailable, you will receive a full refund.
10. Shipping Policy Updates
We may update this Shipping Policy from time to time to reflect changes in:
- Our shipping carriers and methods.
- Shipping rates and delivery estimates.
- Legal or regulatory requirements.
When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may notify you through our Site or by email.
11. Contact Us
If you have any questions about this Shipping Policy or your order's shipping status, please contact us:
Method Details
Email qute.girlsbestfriend@gmail.com
Business Hours [e.g., Monday-Friday, 9:00 AM - 5:00 PM EST]
We aim to respond to all shipping inquiries within [1-2] business days.
Thank you for shopping with Qute_gbf. We appreciate your business!
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Qute
