Frequently Asked Questions-QUTE-gbf
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Please reach us at qute.girlsbestfriend@gmail.com if you cannot find an answer to your question.
Quick Answers – Most Popular Questions
Question Quick Answer
A:We typically ship orders within 1-2 business days. Shipping times vary depending on your location, but most orders in the United States arrive within 3-5 business days.
A:We offer free shipping within the United States for orders over $39.99 For orders under $39.99 shipping rates vary based on location and shipping method. Alaska, Hawaii and Puerto Rico are only eligible for free shipping on order $100 and up . Please refer to our shipping policy for more information.
A:Yes, we offer international shipping to most countries. Please check our shipping policies for more information.
A:Yes, we offer free shipping on orders over $39.99 within the United States.
A:Our QUTE magnetic Faux mink lash styles can be worn up to 60 times while the Qute Magnetic Liner last up to 90 uses.
Our QUTE Strip lashes faux mink styles can be worn up to 20 times with proper care.
Prepare Your Lashes:
- Make sure your natural lashes are clean and free from any mascara or other products.
- Shake the QUTE magnetic liquid liner before applying it on your lash line.
Apply the Magnetic Liner:
- Start applying the magnetic eyeliner clear or black from the inner corner of your lash line, moving towards the outer corner.
- Begin with a light layer to ensure the best look for your eyes shape.
Create Your Liner Look:
- Use short brush strokes or a stamping motion to create the line.
- Fill in any gaps in your lash line and create a winged liner if desired.
- Wait for the liner to dry for about 1-2 minutes (you can check with your finger if it’s dry).
Apply Mascara and Other Makeup:
- While waiting for the liner to dry, apply your QUTE mascara and any other eye makeup you’d like.
- Attach the QUTE Magnetic
- grab your favorite QUTE-Lashes
- Lay the lashes on your wet liner.
- Use the QUTE-Lash Applicator to press the lash band into your natural lash bed.
- The lashes will instantly bond to the liner with no dry time needed.
A:For best results, we recommend cleaning your lash magnets between each use, avoiding using any product with oil in them as this will cause damage to your Qute products. Using a clean cotton tip and 90% alcohol, you can clean your lashes with both precision and a gentle touch to remove any liner collected on the magnets throughout the day. They'll be ready to help you slay the day the next time you use them! We do not recommend using any product with oils on your lashes to clean them as oil is a natural adhesive remover and may damage your lashes permanently. Qute is not responsible for damages caused by misuse of products.
A:At Qute, we use high-quality, natural ingredients in our products to deliver the best possible results. Our cosmetics are also free of harmful chemicals and preservatives.
A:We offer a wide range of cosmetics including makeup, skincare, eyelashes, eyeliner, bronzer, blusher, mascara and accessories.
A:Our skincare products are made with natural and organic ingredients, such as aloe vera, coconut oil, and essential oils etc. We believe in using only the best, most natural ingredients in our formulations.
A:Our skincare products have a shelf life of 12-24 months, depending on the product. Please check the label for the specific expiration date.
A:Yes, all of our products are formulated with gentle, non-irritating ingredients and are safe for sensitive skin.
Q: What is QUTE_gbf?
A: QUTE_gbf is an online beauty brand specializing in premium eyelashes and cruelty-free cosmetics. We offer magnetic lashes, faux mink lashes, volume lashes, colorful lashes, magnetic eyeliners, adhesive eyeliners, matte lipsticks, and makeup accessories. Our mission is to make beauty effortless, ethical, and enjoyable for all.
Q: Are QUTE products cruelty-free?
A: Yes! All QUTE_gbf products are 100% cruelty-free. We never test on animals, and our faux mink lashes are completely synthetic. This commitment is at the core of everything we do.
Q: Where are you located?
A: We are based in [LA, CA/USA] . We ship worldwide from our fulfillment centers.
Q: Do you manufacture all your products?
A: Some products are designed and manufactured by QUTE_gbf, while others are carefully sourced from trusted third-party suppliers. All products meet our strict quality standards before reaching your door. For more details, see our [Product Disclaimer].
Accessories
Q: What accessories do you offer?
A: We offer:
- Lash applicators – for precise placement
- Lash storage cases – protect and organize your collection
- Lash cleaners – gentle formulas to extend lash life
- Makeup brushes – for flawless application
- Makeup bags – stylish storage
A: We are primarily an online business. If you'd like to visit in person, please contact us first to schedule an appointment.
A: Yes! Magnetic lashes are an excellent choice for sensitive eyes because they use no harsh glues or adhesives. Our magnetic eyeliner is hypoallergenic and ophthalmologist-tested, making it safe for contact lens wearers.
A: Absolutely! Choose shorter styles like our Natural or Wispy Magnetic Lashes to avoid hitting your lenses.
A : Yes, you need our magnetic eyeliner. Regular eyeliner won't work because it doesn't contain magnetic particles. Our liner is specially formulated to create a strong magnetic bond.
A: Yes! Apply your eyeshadow first, then apply the magnetic liner over it. The magnets will still hold strong.
A: Not at all! When applied and removed correctly, magnetic lashes are gentle on natural lashes. Just be sure never tug or pull.
A: It depends on your desired look and eye shape:
Style Best For
Wispy Magnetic Everyday natural look, round eyes, hooded eyes
Volume Magnetic Dramatic effect, special occasions, monolid eyes
Natural Magnetic Beginners, subtle enhancement, office wear
Cat-Eye Magnetic Lifting outer corners, downturned eyes, close-set eyes
Colorful Magnetic Festivals, parties, bold statements.
A: Yes! If the lashes are too long for your eye shape, you can trim them from the outer corner only. Never trim the inner corner, as this can affect the magnetic placement.
Faux Mink & Strip Lashes
A: Real mink comes from animals and is not cruelty-free. Faux mink is synthetic but designed to mimic the soft, feathery texture of real mink – no animals harmed! All our faux mink lashes are 100% cruelty-free.
A: Yes! All our lipsticks are 100% cruelty-free and never tested on animals.
A:Our matte lipsticks are long-wearing and typically last 8-24 hours with minimal transfer. For best results, apply to clean, exfoliated lips and avoid oily foods.
A: Consider your skin tone:
Skin Tone Recommended Shades
Fair Soft pinks, peachy nudes, light berries
Medium Rose, mauve, warm reds, terracotta
Olive Brick reds, deep berries, plum
Dark Deep reds, burgundy, chocolate browns, vibrant purples
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